Thank you for choosing freundlichTV . We strive to provide quality IPTV services to our customers. This Refund Policy explains our policy regarding refunds for our services.
Refund Eligibility
1 – Subscription Plans: We offer subscription plans for our IPTV services. Refunds may be requested within 90 days of the subscription start date. After this period, no refunds will be issued for the current subscription period.
2 – One-Time Purchases: For one-time purchases, such as pay-per-view events or special packages, refunds may be requested within 24 hours of the purchase. After this period, no refunds will be issued.
Refund Process
Your full name
Date of purchase
Order or subscription ID
Reason for the refund request
Non-Refundable Items
Certain items and situations are non-refundable:
Certain items and situations are non-refundable:
Used Services: If you have used our services during the subscription period, you may not be eligible for a refund.
Violations: If you have violated our terms of use or engaged in prohibited activities, refunds may not be granted.
Technical Issues: We are committed to resolving technical issues promptly.
Before requesting a refund due to technical problems, please contact our support team for assistance.
Processing Time
Refund requests will be processed instantly . The refund will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions about our refund policy or wish to initiate a refund request, please contact us at support@freundlichtv.com
